This Privacy Policy explains what personal data gamdom collects from you, how it is used, who it may be shared with, and what rights you have over your information as a user of the gamdom Platform.
Last updated: June 2026 | Applies to all gamdom account holders
All data transmitted between your device and the gamdom Platform is protected by industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
Personal data is stored on secured servers with access controls limiting who within gamdom can view identifiable information. Sensitive fields, including payment data, are stored in encrypted form at rest.
gamdom does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is shared only as described in this Privacy Policy and only where necessary to deliver the gamdom service.
gamdom only sends marketing communications where you have given explicit consent. You may withdraw marketing consent and opt out of all promotional emails at any time from your account settings or via the unsubscribe link in any marketing message.
You have the right to request a copy of the personal data gamdom holds about you, and to request correction of any inaccurate information. Requests are processed within thirty days of receipt.
Subject to legal retention obligations (such as AML record-keeping requirements), you may request deletion of your personal data by contacting gamdom support. Requests will be actioned within thirty days where legally permissible.
This Privacy Policy is issued by gamdom ("gamdom", "we", "us", "our") and applies to all personal data collected through the gamdom website at gamdom.lat and through all gamdom services, including the online casino, live dealer platform, sports betting sportsbook, payment processing interface, customer support channels, and any promotional communications (collectively, the "Platform").
By registering a gamdom account or otherwise using the Platform, you acknowledge that you have read this Privacy Policy and understand how your personal data will be handled. If you do not agree with the practices described here, you should not register an account or use the gamdom Platform.
This Privacy Policy is to be read alongside the gamdom Terms & Conditions. In the event of conflict between the two documents on data-related matters, this Privacy Policy shall prevail.
When you create a gamdom account, we collect: your email address, chosen username, date of birth, and country of residence. We use date of birth to enforce our 18+ age restriction — a mandatory requirement for access to any part of the gamdom Platform.
In order to process withdrawals and comply with anti-money laundering obligations, gamdom collects identity verification documents including: CNIC, passport, or driving licence; proof of address documents; and where required, evidence of payment method ownership. Pakistani users most commonly provide their CNIC as primary identity documentation.
gamdom collects data relating to your financial transactions on the Platform, including: deposit amounts, withdrawal requests, transaction timestamps, payment method identifiers (e.g., last four digits of a card or JazzCash/Easypaisa account reference), and currency. Full payment card numbers and mobile wallet PINs are never stored by gamdom — payment processing is handled by our regulated third-party payment processors.
gamdom automatically collects technical data when you use the Platform: IP address, device type and operating system, browser type and version, pages visited, game sessions accessed, betting activity, session duration, and approximate geographic location. This data is used for security monitoring, Platform optimisation, and fraud prevention.
When you contact gamdom customer support, we retain a record of the communication including the content of messages, timestamps, and any attachments you provide. This data is retained to maintain a history of your support interactions and to improve service quality.
Where you have provided consent, gamdom records your marketing communication preferences, including whether you have opted in to receive promotional emails, and any subsequent opt-out requests you have made.
gamdom uses the personal data we collect for the following specific purposes:
gamdom processes personal data on the following legal bases:
gamdom shares personal data with third-party service providers who process data on our behalf in order to deliver the Platform. These include: payment processors (who handle JazzCash, Easypaisa, and card transactions), identity verification providers (who assist with KYC document review), game software providers, and cloud hosting infrastructure providers. All service providers are contractually bound to use your data only for the specific services they provide to gamdom and to maintain appropriate security standards.
gamdom may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, valid legal process, or where disclosure is necessary to protect the rights, property, or safety of gamdom, its users, or third parties. gamdom does not voluntarily disclose user data to government agencies beyond what is legally required.
gamdom does not sell, rent, exchange, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Your data is not used for third-party advertising targeting.
gamdom will never contact you by phone or WhatsApp requesting your gamdom login credentials or payment details. Any such contact purporting to be from gamdom is fraudulent — please report it to support immediately.
gamdom places particular importance on the security of payment-related data. Full payment card numbers are never stored in gamdom's systems — card payments are processed entirely within the infrastructure of our PCI-DSS compliant payment processor, with gamdom retaining only a non-sensitive transaction reference and the last four digits of a card number for record-keeping purposes.
Similarly, JazzCash and Easypaisa mobile wallet transactions are processed through the respective wallet operators' secure APIs. gamdom retains transaction references, timestamps, and PKR amounts, but does not have access to your wallet PIN or authentication credentials.
KYC documents (CNIC copies, passport scans, proof of address) are stored in a dedicated secure document management system with access strictly limited to authorised compliance personnel. These documents are retained for the minimum period required by applicable AML regulations following account closure, after which they are securely destroyed.
gamdom uses cookies and similar technologies (including local storage and session tokens) for the following purposes:
Essential and security cookies cannot be disabled without breaking core Platform functionality. Analytics and preference cookies may be disabled via your browser settings; however, doing so may affect the quality of your gamdom experience. gamdom does not use third-party advertising tracking cookies.
gamdom retains personal data for as long as is necessary for the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with gamdom's data disposal procedures.
Subject to applicable law, you have the following rights in respect of your personal data held by gamdom:
To exercise any of these rights, please contact gamdom's support team with your request. gamdom will respond within 30 days of receipt of a verifiable request. Identity verification may be required before acting on certain requests.
The gamdom Platform is strictly for adults aged 18 and over. gamdom does not knowingly collect personal data from individuals under 18. If you are a parent or guardian and believe that a minor has registered a gamdom account, please contact support immediately. Accounts confirmed to belong to minors will be closed immediately and any deposited funds returned to the originating payment method.
gamdom takes age verification seriously and may request supporting documentation from any account holder where age cannot be definitively confirmed from registration data alone.
gamdom implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure:
While gamdom takes all reasonable precautions, no security system is impenetrable. In the event of a data breach that materially affects your personal data, gamdom will notify affected users as soon as reasonably practicable in accordance with applicable notification obligations.
gamdom reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered users via the email address on record. The updated Privacy Policy will be published at this URL with a revised "Last Updated" date.
Your continued use of the gamdom Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to a material change, you should stop using the Platform and contact support to close your account.
For any questions, concerns, or requests relating to this Privacy Policy or gamdom's handling of your personal data, please contact the gamdom support team. Contact details are provided as plain text only — gamdom does not use clickable email links.
Support contact: [email protected]
gamdom aims to acknowledge all data-related enquiries within five business days and to provide a substantive response within thirty calendar days. Where a request is particularly complex or numerous requests are received simultaneously, we will inform you if an extension of up to a further thirty days is required.
When submitting a data request, please include your registered email address and account username (where known) so that we can locate your records promptly. We may require identity verification before processing access or erasure requests.
Your data is protected. Your balance is secure. Create a gamdom account and enjoy cricket betting, slots, and live casino in PKR via JazzCash or Easypaisa.
18+ only. Please gamble responsibly and confirm online gambling is lawful in your jurisdiction before registering.